What Information We Collect and Why
When you register an account, we collect your name, email address, phone number, and the payment method you choose — whether that's DANA, OVO, or GoPay. Each wallet transaction creates a record: the amount, the timestamp, and the reference number returned by your e-wallet provider. We
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use this to verify deposits, process withdrawals, and keep your account history accurate. We also collect device data — your browser type, operating system, and IP address — to detect unusual login attempts and protect your account from unauthorised access. If you contact our support team,
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the content of that conversation is stored so we can follow up consistently. We do not sell your personal data to third parties, and we do not share wallet credentials with any party outside the payment verification process. Data collected through DANA, OVO, and GoPay transactions
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is handled strictly within the scope of completing and recording those transactions. Retention periods apply: account data is held for as long as your account remains active, and for a limited period after closure as required by applicable rules. Where local law in Indonesia requires us
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to retain or disclose data, we follow those obligations. Our legal basis for processing is the performance of our service agreement with you, and where required, your explicit consent.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.