Reference

Terms Conditions That Cover Your Account

These terms set out what you agree to when you open and use an agam79 account, including how we handle deposits via DANA, OVO, and GoPay, how withdrawals are processed, and what behaviour is expected on both sides.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsIndonesia-region eligibility appliesSubject to local law
agam79 Terms Conditions That Cover Your Account
HOW WE HANDLE THIS

How We Apply and Enforce These Terms

Our approach to these terms is practical — we write them to reflect how the platform actually works, not to create hidden obligations. Each clause connects to a real process: account verification, wallet matching, session limits, and data retention. We review these terms periodically so they stay current with our payment infrastructure and any changes to how DANA, OVO, and GoPay handle inter-platform transfers.

Wallet Verification

We match your registered name to the wallet account on every withdrawal. OVO, GoPay, and DANA transfers are held if details do not align, and we notify you immediately.

Account Data Retention

We retain your account data for as long as your account is active and for a period after closure as required by our internal compliance process. You may request a summary of stored data via email support.

Session and Access Security

Each login session is tied to a verified device token. If we detect an unfamiliar access point, we trigger an OTP confirmation to your registered mobile number before granting entry.

Requesting Term Changes

You cannot alter the terms unilaterally, but you can request a review of how a specific clause was applied to your account. Submit a written request through email support with your account ID.

REACH US DIRECTLY

Contact Us About These Terms

If any part of these terms is unclear, or if you have a question about how a specific rule applies to your account, reach our support team through the channels below. We handle terms-related queries separately from general account help so you get a focused response. Wallet-specific questions — such as why a DANA deposit was flagged or why a GoPay withdrawal is pending verification — should include your transaction reference number.

Live Chat Start a live chat session from the account dashboard. Share your query and transaction reference for the fastest resolution on terms-related account questions.
Email Support Send a detailed message to our support address. Include your registered wallet type — DANA, OVO, or GoPay — and the specific clause you are asking about.
In-Account Help Log in and open the Help section to submit a terms or policy query. Responses are tied to your account record so context is carried over automatically.

Frequently Asked Questions on These Terms

These are the questions we hear most often about how our terms apply. If your question is not covered here, the support channels in the section above are the right next step.

The agam79 terms apply equally across DANA, OVO, and GoPay. Each wallet provider may have its own transfer conditions, but our account rules remain consistent regardless of which method you choose.

If you do not accept a terms update, you should stop using your account and contact support to request closure. Continued use of your account after an update is published counts as acceptance.

No. These terms permit one account per person. Duplicate accounts are a breach of our conditions and may result in suspension of all associated accounts and any pending wallet withdrawals.

Send a request to our email support with your registered account ID and wallet type. We will compile a summary of stored data and respond within a reasonable timeframe as outlined in our internal process.

Access to agam79 and these terms applies where local law permits. Eligibility depends on your region and the legal status of online platform access in your location across Indonesia.

Contact support via live chat or email and reference the specific clause and your transaction ID. We review these cases individually and respond with a clear explanation of how the rule was applied.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.